Billing & Payments
What is PPL*PF REWARDS? I see a charge from them on my credit card statement.
PPL*PF REWARDS is the abbreviation for PeopleFinders Rewards, which is offered as a complementary add-on to our other memberships. (PPL stands for PeopleFinders.) With PeopleFinders Rewards, you get discounted rates on PeopleFinders products, like: $1 reports for: People Search Background Check Criminal Records Public Records Reverse Phone Lookup Property Records Assisted searches Free month...
What payment methods do you accept?
PeopleFinders accepts all major credit cards: Visa MasterCard American Express Discover Debit cards with a Visa or MasterCard logo. Payment Methods We Currently Do Not Accept We are unable to accept cash, checks or money orders at this time. Nor are we currently able to process payments through PayPal or other online payment services at this time. Mobile App Payment Methods Payments for mobil...
How much does PeopleFinders cost?
PeopleFinders offers products at a variety of price points to meet your specific data and budgetary needs. PeopleFinders Membership As a PeopleFinders member, you can enjoy searches and reports for $24.95 a month (including available data like contact info, aliases, relatives, and known associates). PeopleFinders Premium Membership You can get more detailed info through our Premium Membership f...
How will a charge from PeopleFinders appear on my credit card statement?
The description of a charge from us will appear on your credit card billing statement as "PPL* PEOPLEFINDERS." (PPL is simply an abbreviation for PeopleFinders.) Learn More Click here if you would like more information about PeopleFinders billing. Or you can always contact Customer Care with any other billing questions you may have.
How do I update my payment information?
If you need to add, remove or change your payment information, log into your PeopleFinders account. On the Dashboard, go to the "Your Account" tab and click on "Edit Payment Info" to make the needed changes. Updating Information On The Mobile App If you purchased a membership through our mobile app, you can update your payment option through the app as well. Simply go to the app settings to mak...
What is your refund policy?
We apologize if you are dissatisfied with your search results or the PeopleFinders service. We want you to be happy! How We Refund PeopleFinders provides refunds on a case-by-case basis. If the report you ordered did not contain the information you need, we may either provide a refund or offer you another search at no additional cost. Please call our Customer Care Team within 15 days of the ori...